Field Systems Specialist (S. California / Arizona) - Raven Applied Technology

COMPANY:  Raven Applied Technology Div
LOCATION: 

US

STATUS:  Exempt
REQ ID:  32802

 

At Raven, we aspire to solve some of the world’s greatest challenges. This purpose drives the work and passion of our team members, and it unites our businesses. For over 65 years, we’ve collaborated together, learned together, grown together, and served together. Discover a career with Raven and help us solve the world’s next great challenge.

 

In Raven Applied Technology, our team members help farmers grow more food and operate sustainably. From field computers, sprayer controls, and software services, to fully autonomous driverless ag technology, we develop solutions that solve challenges for ag professionals around the globe. Join our team to work on disruptive, life-changing, and autonomous technologies that are shaping the future of agriculture. 


SUMMARY

As a Field Systems Specialist, you'll provide support and service for customers and systems in the field within the Southern California and Arizona.


ESSENTIAL FUNCTIONS

  • Work with internal teams to provide input and direction on requirements, function, and fit of new/enhanced products into entire product line.
  • Maintain close connection to the product market(s) to provide valuable input in the new product development process.
  • Keep abreast of new developments in the fields of engineering design, methods, and applications.
  • Interact with service, sales, engineering, and other Raven departments to achieve market/territory, division, and corporate goals.
  • Provide significant assistance in the front end research related to new product development and introduction.
  • Work with Beta site and Engineering to work through issues.
  • Kit Development both on OEM/Aftermarket. Cable/wiring schematic design. Building and Developing kits for predetermined machines.
  • Serve as liaison for engineering efforts between internal teams and external customers, specifically beta sites and OEM accounts.
  • Identify new product and product enhancement opportunities.
  • Develop project and product specifications. Ensure project and product performance meets customer standards and requirements.
  • Verify materials function properly and interact according to design, when integrated into a single complete system.
  • Provide input for system user manuals.
  • Implement specific system training to beta customers and internal staff as needed to keep everyone current on new products/software.
  • May be asked to research system or machine requirements for new developments.


QUALIFICATIONS

  • Associates degree in engineering technology or precision agriculture required, bachelor’s degree preferred.
  • Minimum 5 years related experience in service of technical products or services preferred; or equivalent combination of education and experience.
  • Ability to read, understand and develop wiring schematics.
  • Understand Precision Ag.
  • Technical aptitude in area of support – i.e. electrical, mechanical, agriculture, etc.
  • Ability to build and maintain relationships that establish trust and create value.
  • Ability to learn product line, production capabilities, related markets as well as a diverse range of future opportunities.
  • Sharp professional presentation skills.
  • Ability to communicate in clear and professional manner, both verbally and in writing.
  • Ability to establish and maintain effective working relationships with management, team members and customers.
  • Capacity to be flexible and multitask.
  • International positions may require bi-lingual language skills.
  • Ability to apply design theory and methodology.
  • High level of customer service skills.
  • Well-developed problem analysis and problem solving techniques.
  • Proficiency with a computer, including use of Microsoft Word and Excel.
  • Team player who is self-motivated, and has ability to work with minimal supervision.
  • Ability to communicate effectively with team members and leadership staff.
  • Travel required.

 

BENEFITS TO YOU
Not all benefits are created equal, but we’ve got you covered. Raven not only offers a wide range of benefits that encourage wellness and preventative care, but we also provide the right tools and programs to help you achieve it.  Our benefits package includes medical, dental, vision, company-paid life and disability insurance and 401k.  We offer workplace flexibility policies to promote work/life balance in addition to paid time off (PTO) benefit.  Team Members can also take advantage of additional benefit programs such as education assistance, our onsite fitness center or fitness center reimbursement, employee assistance program (EAP) and much more.

 

EEOC STATEMENT
Raven is committed to providing equal employment opportunity to all qualified employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, citizenship, ancestry, marital status, protected veteran status, disability status or any other status protected by federal, state, or local law.

 

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