IT Application Administrator - Viaflex

COMPANY:  Raven Engineered Films Division
LOCATION: 

Sioux Falls, SD, US, 57104 US

STATUS:  Exempt
REQ ID:  34422

 

After more than 50 years of industry leadership, Engineered Films is separating from Raven to become a stand-alone business. As we begin this journey of creating a new company with over 400 team members across six locations, we are seeking passionate individuals to help us on our mission to create solutions that are thinner, lighter, stronger — together.

 

The Engineered Films team finds its passion in creating film and sheeting solutions that outperform and outlast. With a focus on preserving customer assets and protecting Earth’s resources, Engineered Films creates liners, covers, and barriers that make a positive impact in the markets we serve. From design and manufacturing to on-site installation, our highly skilled team never stops striving to improve.


SUMMARY

The IT Application Administrator will serve as an SME for many of our key business applications, including IFS (ERP), Salesforce (CRM), SharePoint, and other 3rd party tools that integrate with these key systems. This individual will be technical resource that helps ensure proper user access and performance of these applications are maintained. This individual will work closely with the business and other key IT resources to resolve issues, helping identify and implement system improvements consistent with organizational goals.

 

ESSENTIAL FUNCTIONS

  • Collaborate with the business, IT, vendors, and contractors as necessary to meet new business objectives.
  • Work through user requests for issues or requests pertaining to the key applications.
  • Define, build, and maintain user access/permission groups and roles. Ensuring proper access levels are assigned based on the appropriate job function.
  • Help manage and maintain third party applications that interface with these tools such as
  • Cedar Bay, Avalara, Paypal, Fast AP,
  • Develop documentation around best practices or processes of administering the applications
  • Adhere to proper licensing practices, managing, and maintain proper licenses counts
  • Work with software vendors to work through any application bug resolution or application maintenance issues
  • Leads the evaluation, testing, and implementation of new modules and upgraded software
  • Participates in disaster recovery planning and testing

 

QUALIFICATIONS

  • Bachelor’s degree in Computer Science or experience in related field.
  • Minimum of 2 years of experience using or administrating any of these applications
  • Excellent problem analysis and problem-solving techniques.
  • Ability to critically think towards the overall larger picture
  • Ability to work on multiple projects at the same time.
  • Ability to provide outstanding customer service. Must possess excellent communication skills.
  • Self-motivated team player.

 

BENEFITS TO YOU
Not all benefits are created equal, but we’ve got you covered. Raven not only offers a wide range of benefits that encourage wellness and preventative care, but we also provide the right tools and programs to help you achieve it.  Our benefits package includes medical, dental, vision, company-paid life and disability insurance and 401k.   We offer workplace flexibility policies to promote work/life balance in addition to paid time off (PTO) benefit.  Team Members can also take advantage of additional benefit programs such as education assistance, our onsite fitness center or fitness center reimbursement, employee assistance program (EAP) and much more.

 

EEOC STATEMENT
Raven is committed to providing equal employment opportunity to all qualified employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, citizenship, ancestry, marital status, protected veteran status, disability status or any other status protected by federal, state, or local law.

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Nearest Major Market: Sioux Falls

Job Segment: Testing, Computer Science, Developer, ERP, Sharepoint, Technology