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IT Engineer

COMPANY:  Raven Industries

Sioux Falls, SD, US, 57104-5931

STATUS:  Exempt
REQ ID:  29087

Join a technology company dedicated to improving lives through innovative technology solutions. Today, Raven is focused on solving these Great Challenges:

  • Feeding a growing population by improving agricultural efficiency around the world
  • Protecting our natural resources
  • Saving and improving lives through advanced situational awareness
  • Connecting the world

Raven is organized into three business units that sell our advanced products and solutions within their niche markets. Our Corporate Services team supports the daily operations and business activities of all three.

The IT Engineer will design, configure, install, and support hardware, software, and related applications and ensure stable and secure operation of Information Technology assets.


Essential Functions

  • Responsible for a variety of tasks and projects, including installation and support of: software, equipment, servers, network infrastructure, storage devices, VoIP equipment, and other system components.
  • Works independently, as well as with a team.
  • Assist engineering on a variety of tasks and projects, including installation and support of: software, equipment, servers, storage devices, and other system components.
  • Perform and monitor backups of systems, files, and configurations.
  • Support end users, including system troubleshooting and training.
  • Provide third party support and provide feedback/training to team.
  • Facilitate asset management, including maintenance contracts.
  • Test and prepare software applications for installation.
  • Prepare and present technical reports and recommendations on projects.
  • Participate in department improvement activities.
  • Demonstrates Raven Team Member Values in their daily actions.
  • Maintain a clean and safe work area



  • Bachelor’s degree or Master’s degree in Computer Science or related field.
  • Minimum of an internship in a related position, or equivalent combination of education and experience.
  • Relevant certifications preferred.
  • Specific skills, proficiencies, and knowledge in the following areas:
    • Systems – VMware, Windows Server OS
    • Hardware–Cisco UCS and HP Servers
    • Storage – NetApp SAN
    • Services – Veeam Backup/Recovery, Active Diretory, and Microsoft 365
  • Networking – Cisco technology skills preferred.
  • Well-developed problem analysis and problem-solving techniques
  • Ability to maintain accurate records.
  • Team player who is self-motivated and has ability to work with minimal supervision.
  • Ability to communicate effectively with team members and leadership staff.
  • Travel may be necessary, based on position.


Raven is an EO employer - M/F/Vets/Disabled.

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