IT Infrastructure Systems Engineer - Engineered Films

COMPANY:  Raven Engineered Films Division

Sioux Falls, SD, US, 57104

STATUS:  Exempt
REQ ID:  33130


At Raven, we aspire to solve some of the world’s greatest challenges. This purpose drives the work and passion of our team members, and it unites our businesses. For over 65 years, we’ve collaborated together, learned together, grown together, and served together. Discover a career with Raven and help us solve the world’s next great challenge.


Thinner, lighter, stronger. The Raven Engineered Films team finds its passion in creating film and sheeting solutions that outperform and outlast. With a focus on preserving customer assets and protecting Earth’s resources, Raven creates liners, covers, and barriers that solve demanding challenges in the field. From design and manufacturing to on-site installation, our highly skilled team is focused on quality, service, and innovation at all levels — and never stops striving to improve. 

The Infrastructure Systems Engineer is responsible for all areas of Server and Storage infrastructure including design, configuration, implementation, and support. You will plan and prepare for disaster recovery, monitor server and storage capacity, and provide performance analysis. You will ensure a high level of uptime and performance to support EFD business needs.  Your responsibilities will also include Virual Machine daily operations including provisioning, operating system maintenance, and software implementation.



  • Document, design, configure, implement, and support all server and storage components including server hardware, storage hardware, backup solutions, and other related technologies.
  • Maintain a healthy environment by monitoring and evaluating system performance and issues, including availability, utilization, throughput, and latency to mitigate and prevent future issues.
  • Monitor, diagnose and resolve system and storage issues in a timely manner.
  • Escalate problems to vendors and/or senior manager for resolution.
  • Contribute to strategic plans and reviews, prepare and complete action plans; design cost-effective solutions which follow industry best practices
  • Tightly integrate with key technology and functional partners and ensure that products are created in a platform-centric manner
  • Become an integral part of a culture focused on quality and service.
  • Ensure alignment between technology investments and business capability roadmaps
  • Ensure that the platform is metrics and performance driven
  • Ensure alignment with other key technology functions such as strategy programs, business analysis, quality assurance, engineering excellence, portfolio management, etc
  • Ensure architecture is upheld and consistent across all products.
  • Work with 3rd party vendors on new projects as defined by management.
  • Achieve infrastructure design and operational objectives by designing and engineering, evaluating, recommending, formulating, testing, and implementing plans for current and new technology
  • Responsible for the creation and maintenance of technical documentation and ensure it is updated and kept current
  • Provide support for incidents and end user requests for Infrastructure services.



  • Bachelors’ degree in Information Technology or related field of study and 4+ years of related experience.
  • Strong experience in server hardware including Cisco UCS products.
  • Independent and proficient working with Windows server operating systems and roles including DNS, DHCP, Active Directory, Group Policy, Print Services, WSUS.
  • Fundamental knowledge and experience with associated network solutions supporting connectivity to storage and system infrastructure.
  • Experience with compliance working with change control processes and adherence to standards
  • Experience and independent managing moderate to complex system and storage projects (planning, organizing and managing timelines / objectives)
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Strong customer-service orientation.
  • Accepts responsibility, holds himself/herself accountable for performance
  • Strong written and oral communication skills
  • Team player throughout the organization
  • Experience in a manufacturing environment a plus.
  • High level of integrity, sincerity and honesty
  • Occasional travel required


Not all benefits are created equal, but we’ve got you covered. Raven not only offers a wide range of benefits that encourage wellness and preventative care, but we also provide the right tools and programs to help you achieve it.  Our benefits package includes medical, dental, vision, company-paid life and disability insurance and 401k.   We offer workplace flexibility policies to promote work/life balance in addition to paid time off (PTO) benefit.  Team Members can also take advantage of additional benefit programs such as education assistance, our onsite fitness center or fitness center reimbursement, employee assistance program (EAP) and much more.


Raven is committed to providing equal employment opportunity to all qualified employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, citizenship, ancestry, marital status, protected veteran status, disability status or any other status protected by federal, state, or local law.

Nearest Major Market: Sioux Falls

Job Segment: Systems Engineer, Manufacturing Engineer, System Administrator, Testing, Quality Assurance, Engineering, Technology