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Director of IT Infrastructure and Security

COMPANY:  Raven Industries

Sioux Falls, SD, US, 57104-5931

STATUS:  Exempt
REQ ID:  26786

Join a technology company dedicated to improving lives through innovative technology solutions. Today, Raven is focused on solving these Great Challenges:

  • Feeding a growing population by improving agricultural efficiency around the world
  • Protecting our natural resources
  • Saving and improving lives through advanced situational awareness
  • Connecting the world

Raven is organized into three business units that sell our advanced products and solutions within their niche markets. Our Corporate Services team supports the daily operations and business activities of all three.

The Director of IT Infrastructure and Security will oversee multiple teams within the IT Department, providing guidance and support in accordance with department priorities. Support all functions of IT Technical Services, including: Infrastructure and Security teams.

Essential Functions
• Participate in development and execution of budgets, short-term plans, and long-term plans, policies, procedures, and initiatives.
• Participate in strategic planning for IT.
• Monitor and initiate improvements to current processes or policies.
• Ensure accuracy and consistency of IT documentation.
• Prepare and present technical reports and recommendations on projects.
• Ensure teams adhere to audit and compliance requirements, ensuring change management and controls are operating effectively.
• Manage appropriate documentation and internal reviews of key processes within area of responsibility.
• Monitor and initiate improvement projects to current processes or policies.
• Promote and maintain highest possible environment of teamwork and collaboration.
• Coordinate efforts to ensure proper safety and ergonomic standards and guidelines are met in work area.
• Assure staff requirements are met.
• Encourage team member growth and development.

• Bachelors or Master’s degree in computer science or technical field.
• 10+ years’ experience in a related position, or equivalent combination of education and experience.
• MCTS, MCSA, MSCE, or related Microsoft certifications highly encouraged.

• Experience with NIST framework and CMMC Compliance highly encouraged

• Experience with Cloud Administration and Security highly encouraged

• Experience with Incident Mangagement highly encouraged

• Demonstrated leadership abilities.
• Well-developed problem analysis and problem solving techniques.
• Advanced proficiency with PC hardware and hardware configuration.
• Expertise in DNS, DHCP, and Windows Active Directory.
• Advanced knowledge of TCP/IP networks and network configuration.
• Ability to coach, mentor, and empower team members to succeed.
• Ability to identify waste and creatively look for solutions.
• High level of patience and service. Ability to motivate team members.
• Ability to be flexible and multitask.
• Ability to communicate effectively with team members and leadership staff.
• Position may require work after-hours on an as needed basis.
• Travel may be necessary, based on position.
• Annual Motor Vehicle Record (MVR) check required. 



Raven is an EO employer - M/F/Vets/Disabled.