Quality Manager II

COMPANY:  Raven Applied Technology Div

Sioux Falls, SD, US, 57104

STATUS:  Exempt
REQ ID:  34184


At Raven, we help farmers serve the world. This purpose guides the work and passion of our team members, who operate at the intersection of agriculture, technology, and innovation. For over 65 years, we’ve dedicated ourselves to learning more so we can grow as individuals and as a team. Today, we are united by our mission to develop a better and more sustainable planet for each of us. 



Manage the activities of the quality control team to ensure to ensure product quality, reliability, and conformance for the division.



  • Maintain close surveillance over quality control activities.
  • Provide direction on quality issues, and keep appropriate staff informed of issues or concerns.
  • Provide reports and analysis to monitor and measure effectiveness of quality management practices.
  • Serve as liaison between departments to assist with activities such as root cause analysis.
  • Monitor and initiate improvement projects to current processes or policies.
  • Coordinate efforts to ensure proper safety and ergonomics standards and guidelines are met in work area.
  • Delegate appropriate responsibilities and assignments to team members.
  • Assure staffing requirements are met.
  • Encourage team member growth and development.
  • Demonstrates the Dimensions of Competition and Raven Team Member Values in their daily actions and encourages their teams to do the same.
  • Administer annual team member performance reviews, goal setting, and participate in salary planning.
  • Maintain records on direct reports in relation to attendance and performance.
  • Depending on division, may be responsible to help manage the ISO 9001 system and conduct audits.
  • Assist in preparing and administering budgets.
  • Keeps informed of new developments, methods, and techniques in the quality profession.
  • Perform Quality Engineering functions, in addition to leadership.
  • Develop strategies and processes to maintain optimum quality control programs, methods, and techniques.
  • Provide leadership or direction on quality issues, and keep appropriate staff informed of issues or concerns.
  • Oversee supplier quality management function to assure supplier performance and conformance to industry specifications.
  • Overall responsibility to assure that ISO Quality Management System is maintained to standards.
  • Develop and execute budgets, short-term plans, and long-term plans, policies, procedures, and initiatives.



  • Bachelor’s degree in business or technical field.
  • Minimum 8 years related experience required; or equivalent combination of education and experience.
  • Advanced knowledge of quality control practices and tools, ISO 9001, SPC, and Six Sigma.
  • Demonstrated leadership skills.
  • Professional certification in the quality assurance profession is preferred.
  • Considerable knowledge of manufacturing and quality control processes.
  • Strong strategic and analytical skills.
  • Ability to coach, mentor, and empower team members to succeed.
  • High level of patience and service. Ability to motivate team members.
  • Problem-solving abilities. Ability to identify waste and creatively look for solutions.
  • Strong written and oral communication skills, decision-making, and problem solving abilities.
  • Ability to be flexible and multitask.
  • Proficient with a computer, including Microsoft Office.
  • Ability to communicate effectively with team members and leadership staff.
  • Travel as needed.
  • Annual Motor Vehicle Record (MVR) check required. Refer to Raven Vehicle Operations Policy CS-13 for guidelines.


Not all benefits are created equal, but we’ve got you covered. Raven not only offers a wide range of benefits that encourage wellness and preventative care, but we also provide the right tools and programs to help you achieve it.  Our benefits package includes medical, dental, vision, company-paid life and disability insurance and 401k.   We offer workplace flexibility policies to promote work/life balance in addition to paid time off (PTO) benefit.  Team Members can also take advantage of additional benefit programs such as education assistance, our onsite fitness center or fitness center reimbursement, employee assistance program (EAP) and much more.


Raven is committed to providing equal employment opportunity to all qualified employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, citizenship, ancestry, marital status, protected veteran status, disability status or any other status protected by federal, state, or local law.



Nearest Major Market: Sioux Falls

Job Segment: Six Sigma, Quality Assurance, Quality Engineer, Manager, Engineer, Management, Technology, Engineering